Delivery + Returns

Every Hoop n Loop piece is unique!

How long will it take to make?

Production times vary depending on how busy I am at the time. Usual turnaround is around 2 - 3 weeks from the date I receive your photo. If you need it in a hurry, please contact me directly and I will try my best to make sure it arrives within your given time frame.

Please note that I have no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable.

Shipping costs & destinations

We ship to the UK and worldwide.

UK: £5.00 tracked delivery for parcels up to 5lb, £7.50 for larger or heavier items.
Rest of the world: £20.00 flat-rate international shipping.
All orders are sent using a tracked service.

Returns

Due to the personalised nature of the product, returns are not accepted. However if the product is faulty, please feel free to contact me directly on info@hoopnloop.co.uk.